Counseling Services
The Smeltzer-Kelly Student Health Center provides a wide range of brain health services including individual and group therapy, teletherapy, and crisis intervention. Our brain health providers are here to assist students with managing stress, anxiety, depression, adjusting to college, time management, grief or loss, relationship issues, anger management, trauma, eating disorders, self-harm, and alcohol and substance use and abuse. A variety of therapeutic modalities are utilized to reach student identified goals.
Off-Campus Resources
Emergency: 911
National Suicide Prevention Lifeline: 800.273.TALK (8255)
Veteran Center Combat Call Center: 877.WAR.VETS
Online Screening (Anonymous Screening and Mental Health Articles)
Substance Abuse and Mental Health Services Administration (Help & Treatment, Topics, and Free Publications)
ULifeLine thru the JED Foundation (College Mental Health)
ABUSE
Child/Dependent Adult Abuse/Neglect Reporting: 563.557.8251
Iowa Sexual Abuse Hotline: 800.284.7821
Riverview Center Dubuque: 563.557.0310 (Toll free - 1.888.557.0310)
ALCOHOLISM/SUBSTANCE ABUSE
Alcoholics Anonymous Dubuque
Area Inter-group: 563.557.9196
Substance Abuse Service Center: 563.582.3784
Turning Point Treatment Center Outpatient: 563.589.8925
Treatment Centers in Dubuque
CITY OF DUBUQUE
Ambulance, emergency: 911
Ambulance, non-emergency: 563.582.4980
Chief of Police: 563.589.4411
City Clerk, City Hall: 563.589.4120
Police Department (770 Iowa St, Dubuque) - General Information: 563.589.4410
Police Dispatch, Non-emergency: 563.589.4415
Rental Assistance: 563.589.4230
COMMUNITY SERVICES
American Red Cross: 563.583.6451
City of Dubuque Office of Equity and Human Rights: 563.589.4190
Crescent Community Health Center: 563.690.2850
Operation New View: 563.556.5130
United Way Services: 563.588.1415
CREDIT COUNSELING
Consumer Credit Counseling (810 Locust St, Dubuque): 563.582.3885
CRISIS LINE
Hillcrest Family Services 24-hour Crisis Line: 855.800.1239
Your Life Iowa - 24/7 support for problems with alcohol, drugs, gambling, mental health and suicidal thoughts:
Call: 855.581.8111
Text: 855.895.8398
Chat: YourLifeIowa.org
DISABILITIES
Iowa Vocational Rehabilitation Services: 563.588.4697
DOMESTIC VIOLENCE
Amani Community Services: 319.232.5660
National Domestic Violence Hotline: 800.799.7233
Waypoint Services: Crisis Line 800.208.0388
EMERGENCY MANAGEMENT
Director: 563.589.4170
HANDICAPPED SERVICES/INFORMATION
Regional Transit Authority: 563.588.4592 (Toll free - 800.839.5005)
HEALTH SERVICES
City of Dubuque Health Services Division: 563.589.4181
Clarity Clinic Pregnancy Center: 563.556.5250
Dubuque County Health Department: 563.557.7396
Hospice of Dubuque: 563.582.1220
Visiting Nurse Association: 563.556.6200
HILLCREST FAMILY SERVICES
Brain Health Counseling and Medication Management: 563.582.0145
Outpatient Counseling and Medication Management: 563.582.0145
Psychiatric Evaluation and Medication Management - A New Day Program: 563.584.2320
HIV/AIDS
Hillcrest Family Services - A New Day Program: 563.584.2320
Iowa Department of Public Health HIV/STD Resource Guide
Visiting Nurse Association - testing site: 563.556.6200
HOSPITALS
Finley Hospital/Unity Point Health: 563.582.1881
Mercy Health Center: 563.589.8000
LGBTQ HELPLINE
LGBTQ Helpline: 866.488.7386
MENTAL HEALTH
Suicide Prevention - 24/7 Hotline: 800.273.8255
Free local health and human services resources: 211
Your Life Iowa Crisis Line: 855.581.8111 (Text: 855.895.8398)
POISON
Poison Control Center: 800.222.1222
SENIOR CITIZENS
AARP Senior Employment: 563.582.0902
Area Agency on Aging: 563.588.3970
Retired Senior Volunteer Program: 563.589.2655
SEXUAL ASSAULT
Iowa Coalition Against Sexual Assault, 515.850.1922
Riverview Center, Inc., Dubuque, IA: 563.557.0310
Riverview Center, Inc., Galena, IL: 815.777.8155
Toll Free: 888.557.0310
SOCIAL SECURITY
Dubuque County Veterans Affairs: 563.589.7840
General Information: 800.772.1213
SOCIAL SERVICES
Foster Care, Adult, Family, and Children: 563.557.8251
Iowa Department of Human Services: Supplemental Nutrition Assistance Program (SNAP)
Iowa Medicaid Member Services: 800.338.8366
LGBTQ National Hotline: 888.843.4564
Lutheran Social Services of Iowa: 563.582.0044
Mercy Turning Point Outpatient: 563.589.8925
Operation New View: 563.556.5130
FIP/Food Stamps/Medicaid: 563.557.8251
YWCA Battered Women's Program (24-hour Crisis Number): 563.556.1100
VETERANS AFFAIRS
American Red Cross: 563.583.6451
Veterans Administration: 800.827.1000